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Privacy Policy

Effective Date: November 1, 2023

At Yarkaya-Svinina Travel Agency ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website yarkaya-svinina.com (the "Site") or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register on our Site
  • Fill out a form or contact us
  • Sign up for our newsletter
  • Request information about our services
  • Book travel arrangements

The personal information we may collect includes:

  • Name, email address, phone number, and mailing address
  • Date of birth and nationality (for travel booking purposes)
  • Passport information and travel document details
  • Payment information
  • Travel preferences and special requirements
  • Communication preferences

1.2 Non-Personal Information

When you visit our Site, we may automatically collect certain non-personal information, including:

  • Browser type and operating system
  • IP address and device identifiers
  • Pages visited and time spent on our Site
  • Referring websites
  • Geographic location (country and city level)

2. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process and complete your travel bookings and transactions
  • Communicate with you about your inquiries, bookings, or account
  • Send you marketing communications, newsletters, and promotional materials
  • Personalize your experience on our Site
  • Monitor and analyze usage trends and preferences
  • Comply with legal obligations
  • Protect against, identify, and prevent fraud and other illegal activity

3. Disclosure of Your Information

We may share your information with:

3.1 Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Travel suppliers (airlines, hotels, tour operators, etc.)
  • Payment processors
  • Email service providers
  • Customer relationship management systems
  • Analytics providers

These service providers are only permitted to use your information as necessary to provide services to us and are required to maintain the confidentiality of your information.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

3.4 With Your Consent

We may share your information with other parties with your consent or direction.

4. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to understand how you use our Site. These technologies help us enhance your experience, remember your preferences, analyze usage patterns, and deliver personalized content and advertisements.

We use the following types of cookies:

  • Necessary cookies: Essential for the basic functionality of our Site.
  • Analytics cookies: Help us understand how visitors interact with our Site.
  • Marketing cookies: Used to deliver relevant advertisements and track marketing campaign performance.

You can control and manage cookies through your browser settings. For more information about our use of cookies and how to manage your preferences, please see our Cookie Policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, destruction, or alteration. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction or objection to processing
  • Data portability
  • Withdrawal of consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

7.1 Email Marketing

You can unsubscribe from our marketing communications at any time by clicking on the "unsubscribe" link in the emails we send you or by contacting us directly.

8. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Third-Party Links

Our Site may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of these third parties before providing any information to them.

10. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than the one in which you reside. By using our Site or services, you consent to the transfer of your information to Canada and other countries, which may have different data protection laws than those in your country of residence.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. The updated version will be effective as of the "Effective Date" at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Site or services after the updated Privacy Policy becomes effective constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Yarkaya-Svinina Travel Agency

789 Granville Street

Vancouver, BC V6Z 1X3

Canada

Email: [email protected]

Phone: +1 (604) 789-1234

Yarkaya-Svinina Travel

Your trusted partner for authentic Canadian travel experiences since 2005.

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Contact Us

789 Granville Street

Vancouver, BC V6Z 1X3

Canada

Email: [email protected]

Phone: +1 (604) 789-1234

© 2023 Yarkaya-Svinina Travel Agency. All rights reserved.

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